Pay-per-View Frustration

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Grinch
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Joined: Wed Nov 17, 2004 1:55 pm

Pay-per-View Frustration

Post by Grinch »

Sorry, I know we still have a half of football to go, but ... anyone else having or had trouble ordering UH vs New Mexico game?

Vent: About an hour before the game, I call Spectrum from my cel to order game. Rep answers and is polite, but tells me he can’t place my order because I need the PIN number. I told him that I’ve ordered all games needing to order, and previous reps confirmed with my last four digits of SS. Rep tells me I gotta go home and order it on tv.

So I get home and try to order game, but it placed order for “Game on!” (Not UH football game). So I call Spectrum again and it takes nearly 30 mins to get through. The new rep tells me they’re having issues, and places my $69 order. By then, the entire 1st quarter has passed and games well into 2nd quarter.

Anyone else? Or just me? Frustrated but happy the Warriors are playing like they did in first two games.
"The rise . . . of the Warriors."

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